Courtesy of Fox10 News, Walton County Florida
Next Generation 911 Technology is Improving Outcomes – The power of RapidDeploy’s location accuracy and video technology supports a lifesaving rescue mission
Leveraging modern communications and critical data provided by our partners, Walton County Dispatcher, Heather Mayo was able to provide life-saving support in the moments that mattered most during a recent boating incident.
“This technology is critical in situations where we need to see what the caller is seeing. The bay was choppy that afternoon and had we not been able to walk her through this situation, she may not have been able to retrieve her husband from the water. Every second matters when it comes to saving lives. Streamlined access to life-saving data can make all the difference. Heather Mayo was calm in a chaotic situation and was able to guide the caller throughout the entire situation.”
- Sheriff Michael Adkinson, Walton County Florida.
NG911 solutions provide critical information and the technology integrations needed to drive better outcomes. Today, RapidDeploy Radius Mapping solution is leveraged by 1,500+ emergency communications centers for:
This year, we were thrilled to introduce the RapidDeploy Superstar Award, recognizing extraordinary individuals who have significantly impacted lives by leveraging Next Gen 911 technology.
This award specifically honors. heroes from ECCs and PSAPs nationwide that have effectively utilized RapidDeploy’s Radius Mapping solution in a life-saving emergency incident.
Walton County Sheriff's Office, Florida
Heather Mayo’s heroic act leveraging live video, real-time location tracking, and mobile signals to rescue a man who fell overboard
Heather Mayo, the first Superstar awardee, was recognized in August 2023 for her exceptional use of RapidDeploy's technology during a critical emergency.
Using precise caller location combined with RapidVideo and location tracking, Heather and her team at Walton County Sheriff’s Office orchestrated a rescue operation, saving the life of a man who had fallen overboard and drifted far away from this boat. Heather was able to communicate with the caller (his wife) and used live video to help her restart the engine and find her husband in the bay.
Riverside County Sheriff's Office, California
Meghan Gonzalez leveraged real-time text messaging and location tracking to coordinate the effective rescue of a kidnapping victim
Meghan Gonzalez was awarded RapidDeploy’s Superstar award in October 2023, after displaying remarkable quick thinking during a terrifying kidnapping incident. Meghan quickly realized the caller was not able to speak and initiated a text conversation, enabling Meghan to obtain her location, track her movements in real-time, and gather crucial information—all powered by Radius Mapping. Her actions underscored the invaluable role that Next Gen 911 technology plays in responding to emergencies, leading to the victim's safe recovery and the apprehension of the suspect.
Meghan and Heather’s stories inspire us and highlight the significant, life-saving role that these heroes play everyday. We are honored that RapidDeploy can support first responders, within the ECC/PSAP and in the field with critical data and applications.
💬 We welcome your stories of how RapidDeploy has impacted your community. Share your experiences and help us spotlight more heroes: https://rapiddeploy.com/save-stories
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