Your Stories Matter

Every day, heroic efforts are made by individuals in ECCs and PSAPs nationwide who navigate high-pressure situations with skill and compassion, making every crucial moment matter, one call at a time.

Help us recognize these heroes by highlighting the 911 emergencies where RapidDeploy played a role in supporting a better outcome, from delivering the right mission-critical data to saving a life.

Star Struck: Celebrate and Honor Your Colleagues

We invite you to share save stories with us that spotlight you or your team members.

Our mission of saving lives by reducing response times matters. That’s why your stories are so critical.

The resourcefulness and resilience of those on the front lines, from when the first 911 call comes in, to the teams in the field, continue to inspire us all. By spotlighting how RapidDeploy has empowered life-saving emergency response outcomes, you are demonstrating the power of Next Gen 911 and the vital work of your colleagues.

RapidDeploy Superstar Award

Recognizing individuals for excellence in action

The Superstar Award is a prestigious award reserved for those who have made a life-saving impact, demonstrate exceptional use of RapidDeploy technology, and continue to enhance emergency response throughout their community.
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The Superstar Award is given quarterly and is evaluated based on the following factors:

Innovative Use of RapidDeploy

Submissions must utilize RapidDeploy solutions in a critical, life-saving effort, and demonstrate the power of NG911 in improving the efficiency and effectiveness of the emergency services.

Extraordinary Life-Saving Impact

Submissions must be associated with cases where their actions led to significant life-saving outcomes.

Community Support and Beyond

Submissions must support a commitment to collaboration across colleagues, advancing 911 with new innovation, knowledge sharing and training, or volunteering efforts that contribute to improving emergency response.

RapidDeploy Celebrates First Recipient of the Superstar Award, Recognizing Excellence in Action

In April 2023, Walton County Sheriff’s Office Dispatcher, Heather Mayo, received a 911 call from a woman whose husband had fallen overboard. Mayo immediately leveraged life-saving data and applications with RapidDeploy’s Radius Mapping to help the woman rescue her husband who had drifted away in the Florida bay.

Heather combined the power of live video, location accuracy, and real-time movement tracking to work with her team at the agency to assist the woman in getting the boat started and reaching her husband.

Watch the video for the full story on why Heather is a RapidDeploy Superstar.

Resilient and Impactful Next Generation
Mapping and Analytics Solutions

Access intelligent, mission critical information and insights

Radius Mapping

Next Gen Primary Call-Taking Map

Drive efficient and effective emergency response and better outcomes.
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Learn more about location accuracy, situational awareness and modern communications— delivered in a resilient and unified map.

Explore Radius Mapping

Eclipse Analytics

The Source of Truth for 911 Data

Turn 911 data into actionable intelligence to inform decisions and improve performance across ECCs and PSAPs.

Learn how you can manage data, save time and make data-driven decisions with on-demand insights and real-time reporting— all within an intuitive platform.

Explore Eclipse Analytics

Our customers continue to inspire us each and every day. We want to hear all of the incredible stories of how RapidDeploy is helping to drive better emergency outcomes.

Together, we can save lives.

For questions about sharing a story, get in touch here.

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Superstars‍Matter