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Solutions
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Our solutions improve emergency response and save lives
‍

The Cloud-Native Platform Built for Public Safety

Mission is why we do it. Cloud is where we do it. Scale is how we do it.

Our NextGen 911 Product suite Informs the Emergency Response Journey

By unifying a curated partner network of life-saving data and applications into a single platform, RapidDeploy is reimagining emergency response with a unique combination of NG911 solutions: Radius Mapping, Lightning, Eclipse Analytics.

Our product supports multiple stages of the unified emergency response journey, from call taking and equipping field responders with critical information to providing post call analytics that improves 911 operations.
Locate
with precision and speed during call intake
Accelerate
call triage by providing unparalleled situational awareness
Equip
responders with actionable information
Empower
field responder to resolve situations quickly and safely
Evolve
NG911 with real-time analytics that drive data-backed decisions

Resilient and Impactful Next Generation
Mapping and Analytics Solutions

Access intelligent, mission critical information and insights

Radius Mapping

Next Gen Primary Call-Taking Map
Drive efficient and effective emergency response and better outcomes. 
‍
Learn more about location accuracy, situational awareness and modern communications— delivered in a resilient and unified map.
‍
Explore Radius Mapping

Lightning App

Mobile Emergency Response Platform
Improve emergency outcomes, and increase first responder preparedness and unit safety.
‍
Powered by Radius Mapping, Lightning delivers 911 call data and critical information directly to a first responder’s smartphone or tablet.
Explore Lightning App

Eclipse Analytics

The Source of Truth for 911 Data
Turn 911 data into actionable intelligence to inform decisions and improve performance across ECCs and PSAPs.  

Learn how you can manage data, save time and make data-driven decisions with on-demand insights and real-time reporting— all within an intuitive platform.
Explore Eclipse Analytics

Resilient and Impactful Next Generation
Mapping and Analytics Solutions

Access intelligent, mission critical information and insights

Radius Mapping

Next Gen Primary Call-Taking Map
Drive efficient and effective emergency response and better outcomes. 
‍
Learn more about location accuracy, situational awareness and modern communications— delivered in a resilient and unified map.
Explore Radius Mapping

Eclipse Analytics

The Source of Truth for 911 Data
Turn 911 data into actionable intelligence to inform decisions and improve performance across ECCs and PSAPs.  

Learn how you can manage data, save time and make data-driven decisions with on-demand insights and real-time reporting— all within an intuitive platform.
Explore Eclipse Analytics

Integrate and Visualize What Matters

Pinpoint callers, respond faster and act with confidence

Location
Accuracy

Fast, enhanced location accuracy, powered by mobile, GIS and supplemental data finds and pinpoints the exact caller location when the 911 call comes in.

Situational
Awareness

Critical data layers and effective information all in one place -  health, telematics, location, indoor mapping, aerial imagery, live video, SMS text, etc.

Streamlined
Workflow

Call information, critical data and modern communication tools accessible in a single map for the most efficient, effective emergency response.

On-Demand
Insights

Real-time insights, custom reporting and tailored dashboards provides timely and efficient access to information that matters on a single platform.

The Power of the Platform

Intuitive software platform purpose-built for public safety
Our cloud-native, integrated platform processes big data at scale, unifies communications and visualizes information in a connected ecosystem— streamlining emergency response, driving life-saving outcomes and improving the efficacy of 911.
‍
Today, thousands of customers across 1500+ ECCs and PSAPs nationwide actively leverage our mapping and analytics solutions to access critical information and save lives.
Mission is why we do it.
Cloud is where we do it.
Scale is how we do it.

Proud to Be Part of the Community We Serve

“This technology (RapidDeploy) is critical in situations where we need to see what the caller is seeing. The bay was choppy that afternoon and had we not been able to walk her through this situation, she may not have been able to retrieve her husband from the water. Every second matters when it comes to saving lives. Streamlined access to life-saving data can make all the difference.”
SHERIFF MICHAEL ADKINSON, WALTON COUNTY SHERIFF'S OFFICE
“RapidDeploy saves lives and is helping move 911 into the future with the power of the cloud. We depend on RapidDeploy for next generation mapping and analytics to drive better outcomes in emergency situations and to harness the power of actionable intelligence with on-demand insights. They continue to be a trusted partner in the NG911 journey, providing the training and support that we need as we move to the cloud.”
CHRISTY WILLIAMS, DIRECTOR, NCT9-1-1
“Processes that were taking us days could now be performed in a matter of minutes. With direct access to this data, we are able to create strategic planning on how we need to operate and where we want to take the state in the future.”
TRAVIS JENSEN, PROGRAM MANAGER, STATE OF ARIZONA, DEPARTMENT OF ADMINISTRATION
“RapidDeploy reduces response times because it immediately gets first responders where they need to be. We can see where the caller is, if they have a medical issue, if they speak a different language and you can text to that caller in their native language.”
RICK BLACKWELL, DIRECTOR OF E911, GREENVILLE COUNTY
“RapidDeploy Radius Mapping is seriously the best tool in my arsenal as a 911 dispatcher and I use it on every single call.”
ANGIE HALLAGAN, PUBLIC SAFETY DISPATCHER II, SHASCOM-911, CALIFORNIA

Let’s partner to improve emergency response. Together, we can save lives.

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