The CLOUD AIDED DISPATCH Company

The Future of CAD is in the Cloud.

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Speak with one of our cloud-based CAD experts about what RapidDeploy can do for your organization.

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Our Cloud Aided Dispatch Products

NIMBUS CAD

a comprehensive dispatch platform for call-takers, dispatchers and responders that offers all features of Tier 1 CADs and much more, including artificial intelligence workflows and unprecedented situational awareness.

EDGE ANALYTICS

a future-proof analytics solution that ingests your phone and CAD data into the cloud and generates unique insights and reports, including predictive and prescriptive analytics supported by Artificial Intelligence.

RADIUS MAPPING

a best in class tactical mapping solution that leverages a deep ESRI integration and a variety supplemental location data sources, optimized for use by 9-1-1 call-takers.

Why RapidDeploy

Ease of Deployment

Easy and fast to deploy and configure to your agency’s needs. No more multi-year implementation and customization projects.

Affordable for Agencies of All Sizes

No more expensive hardware and on-premise infrastructure that breaks the bank for smaller agencies. We democratize 9-1-1 and Public Safety.

Rich in Features

Features, interfaces, and integration are always up-to-date. No More scheduled downtime for patches and coin-operated interface fees.

Highly Resilient

Highly resilient with best-in-class cybersecurity. No more reliance on single point of failure and vunerable infrastructure.

Testimonials

Real stories about the impact of our platform on the road.

“After spending two years to complete our last ‘traditional’ CAD implementation I realized that the industry will never truly get to take advantage of the benefits of Next Generation technologies in if we continue this way. Our systems have become beasts that come with huge capital funding commitments, are not adaptable, are difficult to interface with and limit the ability to partner with other industry leaders. I told myself that the CAD industry needs to re-machine themselves to adopt common service platforms. Then I had the opportunity to witness a RapidDeploy demo, and I knew I wasn’t crazy. Someone is actually doing this! Imagine rapid CAD deployments with no downtime and integrations with applications providing services valuable to Emergency Response…in DAYS, not YEARS. It’s in there!”

Bob Finney III, ENP
Director, Communications
Collier County Sheriff’s Office, Naples FL

“Out-of-the-box thinking and development from RapidDeploy! Built by responders, without the limitations and barriers of legacy 9-1-1. Cloud technology and hosted systems are available today, bringing efficiencies and interfaces for additional multi-media data. The opportunities for interoperability, scalability and new features from this modern solution are truly exciting.”

Christy Williams
Director of 9-1-1
North Central Texas Council of Governments

“RapidDeploy built their CAD from scratch without using legacy technology or theories – as a hosted system. This allowed them to create an ever-evolving, feature-rich product using the most current technology that seamlessly integrates with other IP technologies – at a fraction of the cost of a traditional CAD. It answers the question ‘if Google can do it, why can’t Public Safety?’ Even if you aren’t in the market for a CAD, this is worth a look. It is the future of CAD.”

Sally Lawrence
Sarasota 9-1-1 Coordinator
Florida State 9-1-1 Coordinators Group Chair since 2010

“RapidDeploy is leveraging the future of the cloud and mobile!”

TJ Kennedy
CEO of The Public Safety Network
Former President of First Responder Network Authority (FirstNet)

Features

Our system boasts the latest technological features to dispatch, manage, and streamline your fleet.

Market leader in dispatching

RapidDeploy uses best in class cloud and Telematics technology to enhance situational awareness for First Responders.

Intelligent call capture

Unbelievable accuracy and time saving integrations allow precise incident location discovery. Assistance scripts and dynamic forms allow capturing of specific information for First Responders in the field.

Bulk dispatch

Multi-agency, multi-service drag and drop ability to dispatch Responders in Police, Fire and EMS.

Fully integrated vehicle and responder tracking

AVL and APL are core components of RapidDeploy.

Full incident lifecycle management

From Incident Creation, Call Take, Dispatch and Reporting – we have you covered.

Mobile workforce management

Full Field Service ability with Dynamic Forms, Artificial Intelligence, License Plate Scanning, Driver’s License Scanning, Scene Photos and Signatures. Assign Status and Beats through integrated Workflow Status Monitor.

Route optimization

Get there faster, using the most efficient route. Integration with Mapping Services allows accurate routing of vehicles.

Event scheduling

Schedule your special events, from Game Day to festivals in the platform.

About Us

RapidDeploy

RapidDeploy is an innovative cloud-based call-taking and Computer Aided Dispatch (CAD) platform serving public safety and other markets. Designed by first responders, RapidDeploy uses leading technologies to solve the key challenges faced by emergency services providers. RapidDeploy simplifies the complexity of emergency dispatch through precise address location, improved situational awareness, allocation of appropriate resources for optimized response, mobile field service apps and advanced incident management tools. RapidDeploy’s end-to-end solution enables effective coordination of all active resources as well as full audit trails for quality assurance. Founded in 2014, RapidDeploy has built a loyal following of clients and is now launching its solution internationally. RapidDeploy is setting the standard for Mission Critical Dispatch.

Industry Videos

Public Safety

Emergency Medical

Firefighting

Pricing

RapidDeploy solutions are supplied through Software as a Service (SaaS) pricing model. Contract pricing is determined based on scale of use. *

View Our Detailed Pricing Structure

RapidDeploy Nimbus – Computer Aided Dispatch (CAD) Solution Pricing

Pricing is determined based on the concurrent number of First-Responders, Vehicles, and Dispatchers and/or Call-Takers in an organization.****

CAD contract value is calculated by utilizing the standard rack-rate prices, multiplied by volumes as shown below;

The number of concurrent control centre Call-Taking and Dispatch ‘seats’ multiplied by the rack-rate of $500 per seat per month) * plus
The lesser value of the following two items:
a. The number of active, concurrent motorized vehicles utilising AVL multiplied by the rack-rate of $200 per vehicle per month **
b. The number of named responders utilising the RapidDeploy mobile app multiplied by the rack-rate of $50 per responder per month

(‘Nimbus seat per month licence’ SKU code RPD-C-001)
(‘Nimbus vehicle per month licence’ SKU code RPD-C-002)
(‘Nimbus responder per month licence’ SKU code RPD-C-003)

RapidDeploy Edge – PSAP Analytics Pricing

Contract value is calculated by multiplying the number of concurrent agency seats by the standard rack-rate pricing of $200 per seat per month. In certain cases, additional on-site hardware may need to be procured at a cost not exceeding the aforementioned solution cost. ***
(‘PSAP Edge licence’ SKU code RPD-A-001).

RapidDeploy Radius – Supplemental 911 Location Mapping Pricing

Contract value is calculated by multiplying the number of concurrent seats by the standard rack-rate pricing of $200 per seat per month *
(‘PSAP Radius licence’ SKU code RPD-A-002).*

RapidDeploy Circa – Geo-validation PSAP Database Pricing

Contract value is calculated by multiplying the number of PSAP’s by the standard rack-rate pricing of $500 per PSAP / agency per month *
(‘PSAP Circa licence’ SKU code RPD-A-003).

Please note:

All rack rate pricing is quoted in USD. Scale-based volume discounts are negotiable.
International pricing for non-US regions / territories is available on request.
No additional implementation fees are charged however project fees may apply.
Although prices are quoted monthly, alternate payment periods may be negotiated.

Prices quoted are standard, and exclude any discounts, taxes, and transactional costs.

* As RapidDeploy delivers all SaaS solutions in the cloud, customers may in some circumstances incur additional monthly hosting fees external to the RapidDeploy contract.

** Where additional motorized vehicles are activated temporarily in order to respond to catastrophic incidents / events, additional contract fees may not be incurred.

*** For solution components utilising Microsoft Dynamics365 or PowerBI, solution end-users will be liable for provisioning their own appropriate Microsoft licences. In certain cases, additional on-site hardware may need to be procured at a cost not exceeding the aforementioned solution cost.

****Pricing is for normal operation and use. RapidDeploy does not charge additional licensing for PSAP’s in the event of major incidents, catastrophes or emergency situations where additional concurrent users may be needed for a limited time period