Courtesy of Fox10 News, Walton County Florida
Next Generation 911 Technology is Improving Outcomes – The power of RapidDeploy’s location accuracy and video technology supports a lifesaving rescue mission
Leveraging modern communications and critical data provided by our partners, Walton County Dispatcher, Heather Mayo was able to provide life-saving support in the moments that mattered most during a recent boating incident.
“This technology is critical in situations where we need to see what the caller is seeing. The bay was choppy that afternoon and had we not been able to walk her through this situation, she may not have been able to retrieve her husband from the water. Every second matters when it comes to saving lives. Streamlined access to life-saving data can make all the difference. Heather Mayo was calm in a chaotic situation and was able to guide the caller throughout the entire situation.”
- Sheriff Michael Adkinson, Walton County Florida.
NG911 solutions provide critical information and the technology integrations needed to drive better outcomes. Today, RapidDeploy Radius Mapping solution is leveraged by 1,500+ emergency communications centers for:
Rice County, Kansas, January 16th, 2024 – Amidst blizzard conditions on January 8th, 2024, Rice County faced significant challenges, with eleven inches of snow and 41 mph winds in a 16-hour period. The Rice County Emergency Communications Center (RCECC) responded to thirty-nine traffic hazards during this intense weather event.
RCECC effectively employed a groundbreaking map markup feature within RapidDeploy’s Radius Mapping Solution. This innovative enhancement empowered telecommunicators to pinpoint the exact location of vehicles on the 911 map, providing detailed information including latitude, longitude, and vehicle description. RCECC Team Member, Scott Dellinger indicated, “We could verify that an officer had already checked the vehicle and everyone was safe.”
This strategic use of the new map markup feature ensured that critical resources were efficiently allocated, addressing thirty-nine traffic hazards, and allowing RCECC to manage over thirty additional emergency calls. Director Josh Michaelis emphasized, “Implementing emerging technologies such as map markups improves safety for both responders and citizens.”
The successful deployment of this technology not only highlights RCECC's and the Kansas 911 Coordinating Council’s commitment to leveraging innovative tools, but also highlights how advancements in emergency communication technology can significantly enhance public safety during challenging weather conditions.
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