Next Generation 911 technology is improving outcomes - RapidDeploy Radius Mapping pinpointed the caller’s location, when other solutions like their CHE and other tools were not able to locate the caller

Blount County E-911 received a distressed call from a mobile device, reporting that a group of hikers were lost, injured, and had very little water and food
Leveraging commercial and statewide authoritative GIS data and location technology with Radius Mapping, they were able to see that the hikers transversed to another trail and state entirely - and were not on the path they believed they were on

Blount County in Tennessee contacted Graham County in North Carolina to let them know where to find the missing hikers, who were long overdue. “Without the help of RapidDeploy, we would not have been able to obtain the hikers GPS coordinates and contact Graham County 911. “

James B. Long, Blount County E-911

NG911 solutions provide critical information and the technology integrations needed to drive better outcomes. Today, RapidDeploy Radius Mapping solution is leveraged by 1,500+ emergency communications centers for:

Location Accuracy: Mobile location data to pinpoint callers using mobile location
GIS Data: NG9-1-1 GIS platform leverages Esri Geospatial Cloud and authoritative GIS data
Situational Awareness: Unified map for all data sources built to save lives

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Save Story: SRPD, Arizona - Life Saved with Location Accuracy & Real-Time Text Messaging in Radius Mapping | Salt River, AZ

Arizona, AZ; Radius Mapping

“SRPD is proud of our PSCB Dispatchers who were absolutely able to save the life of this person due to the technological partnership with RapidDeploy and their game changing services.”

- Joe Orozco, Public Information Officer of the Salt River Police Department (SRPD)

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The Maricopa County Sheriff’s Office Dispatchers received a distress call from a witness who heard a man yelling for help near the Granite Reef dam.

Recognizing the urgency, the call was quickly transferred to the SRPD. Utilizing RapidDeploy's Radius Mapping, real-time text was initiated to the witness, enabling telecommunicators to capture the caller’s exact latitude and longitude, pinpointing the location.

This critical information provided enhanced real-time communications, which allowed emergency services to efficiently locate and navigate their way to reach the man in distress, and ultimately, save his life.

RapidDeploy’s Radius Mapping is leveraged across the state of Arizona. By harnessing the power of RapidDeploy's Next Generation call-taking map, telecommunicators, first responders and 911 agencies are equipped with the tools they need to improve emergency response and drive life-saving outcomes.

Watch the incredible save story from the SRPD team in Arizona here:

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