“We know when 9-1-1 rings RapidDeploy is going to pinpoint where that caller is.”
– Beth Kallin, Director of Lawrenceburg-Anderson County 911, Kentucky
A Kentucky mother of two found herself in a dangerous situation when her ATV flipped over, trapping her leg underneath. Although she was able to call 9-1-1, she was unable to provide her precise location.
With Kentucky covered by large rural areas, it can be hard to pinpoint the exact location.
Fortunately, the Lawrenceburg dispatchers leverage RapidDeploy as their for next generation call-taking map, which enabled them to identify her exact location even in the neighboring county.
Recognizing her spotty cell service, they opted not to disconnect and instead contacted the PSAP in the next jurisdiction and were able to guide first responder to her location.
Watch the full save story here:
“SRPD is proud of our PSCB Dispatchers who were absolutely able to save the life of this person due to the technological partnership with RapidDeploy and their game changing services.”
- Joe Orozco, Public Information Officer of the Salt River Police Department (SRPD)
The Maricopa County Sheriff’s Office Dispatchers received a distress call from a witness who heard a man yelling for help near the Granite Reef dam.
Recognizing the urgency, the call was quickly transferred to the SRPD. Utilizing RapidDeploy's Radius Mapping, real-time text was initiated to the witness, enabling telecommunicators to capture the caller’s exact latitude and longitude, pinpointing the location.
This critical information provided enhanced real-time communications, which allowed emergency services to efficiently locate and navigate their way to reach the man in distress, and ultimately, save his life.
RapidDeploy’s Radius Mapping is leveraged across the state of Arizona. By harnessing the power of RapidDeploy's Next Generation call-taking map, telecommunicators, first responders and 911 agencies are equipped with the tools they need to improve emergency response and drive life-saving outcomes.
Watch the incredible save story from the SRPD team in Arizona here: