RapidVideo

Live, real-time video for smarter and more effective emergency response

RapidVideo: Instant View of the Scene

RapidVideo helps save lives in emergencies by enabling 911 telecommunicators and field responders see what’s happening at the scene—live, in real time.

Seamlessly integrated into Radius Mapping, RapidVideo delivers a secure, one-way video feed from the caller’s mobile device directly to the telecommunicator. The result: instant visual context to support faster, smarter decisions when every moment matters.

Key Benefits of RapidVideo

Activate live video during emergency incidents to help response teams see what’s happening on the scene to make more informed decisions, faster.

Enhanced Situational Awareness

Understand what’s happening at the scene—before responders arrive. Real-time visuals give telecommunicators critical context to evaluate emergencies with speed and accuracy.

Improved Resource Allocation

Live video provides visual information to help determine the appropriate level of response. Deploy only the necessary units—preserving resources for where they’re needed most.

Easy, Secure Live Video Activation

Initiated directly from Radius Mapping, RapidVideo sends callers a secure link via SMS—no app downloads or logins required. The one-way video feed maintains security and privacy for the caller and telecommunicator, with blurring capability.

Why RapidVideo Matters

In today’s fast-moving emergencies, voice alone isn’t always enough. RapidVideo bridges the gap between uncertainty and action—giving 911 centers the power to:

Reduce response time
Communicate more effectively with callers
Improve resource allocation
Support life-saving interventions in real time

Case Study: RapidVideo Saves Infant’s Life

Watch The Story

When a panicked father called about his unresponsive 7-month-old, a Tennessee telecommunicator used RapidVideo to see the baby’s condition and provide guided CPR. The baby began breathing again before EMS arrived.

“Our telecommunicator decided to use a technology called RapidDeploy, that sent the father a link on his phone. The link sent to the father allowed her to observe the baby’s actions. She had the father retrieve a bulb syringe to extract water from the baby’s mouth. The baby began breathing better and EMS arrived shortly thereafter."

SULLIVAN COUNTY SHERIFF’S OFFICE, TN

Every moment matters in the mission to save lives.

Take a deeper dive into Radius Mapping and explore our NextGen 911 call-taking map.

Learn More