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RapidVideo

Live, real-time video for smarter and more effective emergency response

RapidVideo: Real-time Eyes on the Scene

RapidVideo helps save lives in emergencies by enabling 911 telecommunicators and field responders see what’s happening at the scene—live, in real time.

Seamlessly integrated into Radius Mapping, RapidVideo delivers a secure, one-way video feed from the caller’s mobile device directly to the telecommunicator. The result: instant visual context to support faster, smarter decisions when every moment matters.
Why RapidVideo Matters
In today’s fast-moving emergencies, voice alone isn’t always enough. RapidVideo bridges the gap between uncertainty and action—giving 911 centers the power to:
  • Reduce response time
  • Communicate more effectively with callers
  • Improve resource allocation
  • Support life-saving interventions in real time

RapidVideo Saves Infant’s Life

Santa Cruz Regional 911 is a consolidated center serving two counties and leverages Radius to help save lives.
When a panicked father called about his unresponsive 7-month-old, a Sullivan County telecommunicator used RapidVideo to see the baby’s condition and provide guided CPR. The baby began breathing again before EMS arrived.
“She <Wendy> decided to use a technology called RapidDeploy, that sent the father a link on his phone.
The link sent to the father allowed Wendy to observe the baby’s actions. Wendy had the father retrieve a bulb syringe to extract water from the baby’s mouth. The baby began breathing better and EMS arrived shortly thereafter."

Sullivan County, TN Emergency Communications District
Every moment matters in the mission to save lives.
Explore other NextGen 911 solutions. Learn more about our primary call-taking map.
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