Santa Cruz Regional 911 is a consolidated center serving two counties and leverages Radius to help save lives.
When a kidnapping victim called 911, the telecommunicator was able to immediately track the caller’s location using RapidLocate. Then, as the caller was transported in the trunk of a vehicle, she communicated via SMS using text-from-911—allowing RapidLocate to track her movements in real-time, leading response teams to a successful, life-saving rescue.
Riverside County Sheriff's Department initiated the text-from-911 feature within RapidDeploy's Radius Mapping system, which allowed her to identify the caller's location and maintain communication and location accuracy via text message.