ECC Interagency Messaging

Seamless, secure, and real-time communication across agencies—when every moment matters.

Meet RapidDeploy’s Interagency Chat:
Real-Time Collaboration to Help Save Lives

Interagency Chat empowers Emergency Communication Centers (ECCs) to collaborate across agencies and jurisdictions seamlessly and in real-time—enabling faster, more coordinated emergency response.

Built directly into Radius Mapping, Interagency Chat allows ECCs to communicate within the RapidDeploy platform—aligning agencies across counties, states, and command centers, including law enforcement, fire, and EMS.

ECC Messaging: Instant Live Chat

Improve outcomes, reduce delays, and enhance coordination through one secure, continuous messaging platform.

Enhanced Emergency Collaboration

Act with clarity and enhance coordination across multi-agency responses. Chat with multiple ECCs using Radius Mapping simultaneously to easily share updates during emergencies or non-urgent processes.

Cross-Jurisdiction Communication

Eliminate delays and transfers. Connect with neighboring ECCs instantly—critical for managing border incidents and regional mutual aid coordination.

Secure & Reliable Connectivity

Stay synced on a single, secure platform built with low-latency architecture with message archiving. Ensure uninterrupted communication across multiple disciplines and teams.

Learn more about ECC Messaging.

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Emergency Communication Center Messaging In Action

Active
Incidents

Act efficiently. Notify and coordinate across agencies for optimal resource deployment.

Neighboring
Comms

Inform adjacent ECCs. Collaborate with neighboring emergency response teams.

Pre-Planned
Events

Plan ahead seamlessly. Coordinate in advance for local events and training sessions.

Non-Emergency Comms

Chat with ease. Keep communication channels open for ongoing non-urgent messages.

Case Study: ECC Messaging Makes A Life-Saving Difference

View Case Study

RapidDeploy’s interagency chat enabled swift response in a potential active shooter incident–efficiently and effectively supporting coordination across local police, SWAT, fire department, and medical teams.

“RapidDeploy’s Interagency Chat enabled us to act quickly and coordinate across teams. It’s now essential to our emergency response.”

Karen Sutherland, Support Services Director,
Scottsdale Police Department

Every moment matters in the mission to save lives.

Take a deeper dive into Radius Mapping and explore our NextGen 911 call-taking map.

Learn More

ECC Interagency Messaging

Meet RapidDeploy’s Interagency Chat: Real-Time Collaboration to Help Save Lives

ECC Messaging: Instant Live Chat

Emergency Communication Center Messaging In Action

Case Study: ECC Messaging Makes A Life-Saving Difference

Meet RapidDeploy’s Interagency Chat:
Real-Time Collaboration to Help Save Lives