Case
Studies

Kansas 911: A NextGen 911 Transformation with RapidDeploy

KS911 went "all in" with RapidDeploy, becoming the first state to implement the full product suite, including Radius Mapping, the Lightning mobile app, and Eclipse Analytics. This video explores their journey, highlighting how these tools have improved call-taking, responder coordination, and public safety across rural and urban areas alike.

Discovering the Future of Emergency Response with Sumter County

Join Stephen Kennedy as he shares Sumter County’s journey to modernizing emergency services. With rapid population growth, the county transitioned to cutting-edge solutions like RapidDeploy to enhance connectivity and empower first responders. From real-time data streaming to advanced mapping tools, learn how technology is transforming emergency response and saving lives in a fast-changing world.

Customer Testimonial: Metro Nashville Department of Emergency Communications

Hear how Metro Nashville utilizes Radius Mapping at large events across the county to accurately pinpoint caller locations, and more effectively route police, fire, and medical services in emergency situations.

Customer Testimonials: Scottsdale Police Department

The Scottsdale Police Department showcases the effectiveness of RapidDeploy in enhancing their emergency response operations and public safety through cutting-edge technology and real-time applications.

Customer Testimonial: Riverside County Sheriff's Office

Hear how Riverside County Sheriff’s Office is enhancing PSAP operations and setting new standards in emergency response with RapidDeploy. See one of Riverside's telecommunicators receive the second Superstar award for a high-risk rescue of a kidnapping victim.

Customer Testimonial: Minnesota Department of Public Safety

Learn how Minnesota's public safety answering points (PSAPs), or 911 dispatch centers, are utilizing RapidDeploy’s Radius Mapping to pinpoint caller locations, initiate real-time SMS text communications and instantly leverage AI-powered language translation to save lives.

Customer Testimonial: NCT9-1-1

Since partnering with RapidDeploy in 2018, NCT9-1-1 continues to be an advocate and champion for integrating Next Generation 911 (NG911) into more than 40 emergency communication centers surrounding the Dallas Fort Worth area.

Customer Testimonial: Walton County, Florida

Watch the full Walton County, Florida customer testimonial story from RapidDeploy plus see how one of their Telecommunicators received the first ever Superstar Award for her quick thinking under pressure.

Customer Testimonial: State of Kansas

From domestic violence situations, to 911 calls with no address, to stroke victims who aren't able to speak, Kansas PSAPs have seen it all. They rely on the next-generation Radius Mapping for improved mapping capabilities, to pinpoint callers, and to better support callers when they can't speak whether it is through text or language translations.

Customer Testimonial: Santa Cruz Regional 9-1-1

Learn how Santa Cruz Regional 9-1-1 uses Radius Mapping to serve diverse geographical communities across multiple counties with exact location data, detailed maps, and the ability to text with callers to help navigate the vast landscapes every day in California.

Customer Testimonial: Greenville, South Carolina

As the largest county in South Carolina, with more than half a dozen PSAPs, the Greenville County Sheriff's Office depends on Radius Mapping to assist them in finding callers faster with more information about the incident, moving to the future of Next Generation 911 technology.

Customer Testimonial: Commonwealth of Kentucky

From ransomware attacks to country mile markers with no address to ATV accidents out in the woods, Kentucky PSAPs have seen it all. They rely on next-generation Radius Mapping for improved mapping, to pinpoint callers, and to better support calls in different languages.