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RapidDeploy Expands NG911 Footprint and Enters a New Chapter with Motorola Solutions
03/27/2025

At RapidDeploy, our mission has always been clear: to help save lives by reducing response times. As we step into the second quarter of 2025, that commitment remains stronger than ever. We’re expanding our NG911 footprint to new states, bringing next generation emergency response solutions to more agencies, and we’re also entering an exciting new chapter as part of Motorola Solutions.

Expanding Our NG911 Reach

RapidDeploy’s cloud-native solutions are helping to improve emergency response across the country. This year, we’ve seen incredible momentum, securing key contracts across the state of Florida and expanding into public safety agencies across Indiana, Illinois, Colorado, and Ohio.  

RapidDeploy now serves 23 counties in Florida with an additional five Florida agencies that have recently adopted RapidDeploy’s NG911 Bundle, which includes Radius Mapping and Eclipse Analytics, including:

  • Polk County
  • Dixie County Emergency Services
  • Alachua County Fire Rescue
  • Seminole County E911 Administration
  • Lake County

New partnerships in Morgan County, Indiana, McHenry County, Illinois, Adams County, Colorado, and Stark County, Ohio, highlight how more agencies are turning to RapidDeploy to enhance situational awareness and drive smarter, faster decision-making in the field.

Zachary Worth, Director at Morgan County Public Safety Dispatch/911, echoed this sentiment:

"Morgan County, Indiana is excited to implement Radius Mapping to improve the accuracy and efficiency of our emergency response efforts. This technology will enhance how we serve our residents and first responders."

This momentum is a reflection of the growing demand for cloud-native, data-driven, and interoperable emergency response solutions that truly make a difference.

Recognition and Industry Leadership

Beyond expanding our customer base, RapidDeploy has been recognized as a leader in public safety technology. In late 2024, RapidDeploy was featured on Good Morning America, showcasing how our technology is helping to transform emergency response. Additionally, we earned double honors in 2025:

These accolades reinforce our impact on public safety and the strength of our mission-driven culture.

A New Era with Motorola Solutions

Perhaps the most exciting news of the year is our acquisition by Motorola Solutions—a move that will help to accelerate innovation in 911 technology.  

RapidDeploy’s cloud-native innovations—Radius Mapping, Lightning, and Eclipse Analytics—will now be part of Motorola Solutions’ extensive public safety ecosystem.

What This Means for Public Safety Agencies

As part of Motorola Solutions, RapidDeploy's technologies can now help to:

  • Simplify Workflows: Reduce the number of screens and interfaces telecommunicators navigate, streamlining emergency response.
  • Enhance Analytics: Provide agency administrators with richer insights to improve performance and optimize response strategies.
  • Expand Edge Capabilities: Empower first responders with mobile tools that enhance incident management and reporting.
  • Improve Responder Safety: Agencies using Motorola Solutions' devices will see real-time responder locations inside Radius and Lightning, granting immediate visibility when a responder is in distress.

As Travis Boettcher, Motorola Solutions’ VP of Command Center Software Sales, explained:

"When a responder presses the emergency button on their GPS-capable radio, an alert containing their location will appear in both Radius within the PSAP and Lightning in the field. Immediate notification and visibility into responders in distress—this is the future of emergency response."

It Started with a Bold Vision for the Future of Next Generation 911

RapidDeploy was founded with a bold vision: to integrate cutting-edge technology into emergency response in a way that simplifies workflows and improves outcomes. Now, as a part of Motorola Solutions, we are closer than ever to delivering on that vision at an even greater scale.

RapidDeploy’s technology remains CPE-agnostic, meaning it will continue to work seamlessly with any existing systems agencies have in place. But now, it will also benefit from the full power of Motorola Solutions'' infrastructure, AI-driven insights, and next generation telemetry capabilities.

This acquisition is about one thing: making communities safer.

Thank You for Being a Part of the Journey

2025 is shaping up to be a defining year for public safety technology. With RapidDeploy’s NG911 expansion and our integration into Motorola Solutions, we’re working to accelerate the future of emergency response.

To all our customers and partners: thank you for being part of this journey. We can’t wait to continue working with you to drive innovation, enhance emergency response, and ultimately, help to save lives.

Stay tuned for more updates as we roll out new capabilities and integrations throughout the year!  

Watch the Presentation

Want to hear more about what this means for the future of public safety technology? Watch this live presentation from Eric Vaughn, Chief Revenue Officer at RapidDeploy, as he shares deeper insights into our mission, NG911 expansion, and our exciting new chapter with Motorola Solutions.

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